Do you have a question? We are here for you.
Message us directly in the chat window at the bottom left—we usually respond within a few hours.
Message us directly in the chat window at the bottom left—we usually respond within a few hours.
You can create your trial account at app.medical-id.org/register and enjoy full access for 30 days—submit a living will, manage emergency contacts, and test the emergency view via the demo. If you decide not to subscribe to Medical ID, your trial account will automatically expire after 30 days—and all stored data will be completely and permanently deleted.
Yes. Medical ID adds a digital component to your advance healthcare directive—the legal content remains unchanged. You don’t need to create anything new.
All data is stored exclusively on servers in Germany and is protected in accordance with the GDPR. You alone decide what information is visible via your QR code—and you can change it at any time.
The fastest way to reach us is via live chat—just click the chat icon in the bottom right corner of each page. You can also email us at support@medical-id.org.